FAQ’s

Clear answers to your most common queries — so you can go solar with complete confidence.

Frequently Asked Questions

General Solar FAQs

A solar rooftop system uses solar panels installed on your building’s roof to convert sunlight into electricity. It can power your appliances, reduce your bills, and even export excess power to the grid.

We provide:

  • On-Grid Systems – Connected to the utility grid (no batteries)
  • Hybrid Systems – Grid + battery backup
  • Off-Grid Systems – Fully independent with battery storage
  • We offer end-to-end solar solutions:
    ✅ Site survey ✅ System design & engineering ✅ Equipment supply ✅ Installation & commissioning ✅ Net metering & subsidy application ✅ After-sales support

    Frequently Asked Questions

    Residential Solar (PM Suryaghar Yojana)

  • ₹30,000 per kW for the first 2 kW
  • ₹18,000 per kW for the next 1 kW
  • Maximum subsidy: ₹78,000
  • Yes, if you:

  • Own your home or rooftop
  • Are a domestic consumer
  • Apply through the BESCOM/KPTCL portal

  • Arrow Power Controls will guide you through the full process.

    Yes, especially with hybrid or off-grid systems. However, for most urban homes, on-grid solar with net metering offers the best balance of cost and reliability.

    Frequently Asked Questions

    Commercial & Industrial Solar

    Absolutely. With our RESCO (OPEX) model, we invest in the system, and you pay only for the solar power you use—at a lower tariff. Ownership is transferred to you after 7 years.

    Yes. We can install your solar system off-site and supply power to you via the wheeling mechanism approved by KPTCL.

    Frequently Asked Questions

    Technical & Maintenance

    Net metering allows you to send excess electricity back to the grid and earn credits, which reduce your monthly electricity bill.

    Residential: 7–10 days after approval
    Commercial/Industrial: 2–8 weeks depending on size and permits

    Our Tier-1 solar panels last 25+ years with minimal degradation. Inverters typically last 10–12 years and batteries (if used) last 5–10 years.

    Yes, but very minimal. Clean panels monthly and get annual system checks. We offer AMC plans for complete peace of mind.

    Frequently Asked Questions

    Billing, Subsidy & Documentation

    If your system is sized properly and solar generation meets your consumption, your bill can be reduced by up to 90–100%. Minimal grid charges may still apply.

    We help you register on the government portal, complete documentation, and track the subsidy release process. Subsidies are directly credited to your bank account after installation.

    Yes. Many banks offer solar loans at low interest under the priority sector lending category. We assist in documentation and proposals.

    Frequently Asked Questions

    Support & Warranty

  • On-call and WhatsApp support
  • Inverter monitoring (if available)
  • Preventive maintenance
  • Free service during warranty + optional AMC
  • Panels: 25 years performance warranty
  • Inverter: 5–25 years
  • Workmanship: 1–2 years depending on project
  • Still have questions?

    Call us directly +91-9845079931
    E-mail us directly info@arrowups.in